Frequently Asked Questions
9842 Main St
Berlin, MD 21811
Contact Center Hours are Monday - Saturday 8:00 am to 8:00 pm
Access Hours: 24/7
We provide flexible month-to-month lease options. Store with us short or long-term.
Pay your storage bill online using a debit or credit card. Additionally, you can set up autopay and manage your account details online. You can contact our team if you would like alternate payment options.
A valid form of government-issued ID such as a driver’s license, passport, or state ID.
Perishables, plants, animals, stolen or illegal goods, flammable or hazardous items, combustible items, or liquids.
Drive-up access means you can park your vehicle directly in front of your storage unit for easy loading and unloading.
Need More Info?
At Main Street Storage, we pride ourselves on being more than just a storage facility—we’re your partner in making your storage experience as seamless and stress-free as possible. While we’ve tried to cover all the most common questions here, we know that sometimes you might need more detailed information or have unique questions specific to your needs.
We’re always happy to help and provide answers to any questions not addressed here. Our friendly, knowledgeable team is just a phone call or email away and ready to assist with whatever you need. Whether it’s guidance on choosing the right unit size, tips for storing delicate items, or understanding more about our security features, we’re here for you.
Don’t hesitate to reach out—we’re committed to ensuring you have all the information you need for a confident and hassle-free storage experience. Contact us today, and let us help you make the most of your time with Main Street Storage!